Tips for Choosing the Right Towing Company in Calgary

All the drivers of Calgary understand that having reliable roadside assistance is crucial, especially during those chilly snowy times when the probability of vehicle failure exceeds. However, with a lot of tow truck services in the city, how do you select the right one?These are some valuable tips for the local drivers, as well as the roadside assistance seekers, on choosing the best towing companies in Calgary.

1. Make sure they have licenses and insurance.

First and foremost, make sure that any towing company you are thinking of is fully licensed and insured. This will be a basic requirement that will secure you from any liabilities in case the vehicle is damaged while towing. A reliable brand will have no hesitation in sharing this data with you.

2. Search for 24/7 Service

It is impossible to predict weather in Calgary because that is when you find yourself trapped in the most inappropriate places. Hence, you should pick a towing service that works on a 24/7 basis. The fact that you can call for help at any hour gives you a great sense of security.

3. Consider the Services Offered

Not every towing company has the same services. Some might focus on light-duty towing, while others are designed for heavy-duty needs. Furthermore, find out businesses that provide all the roadside assistance services such as fuel delivery, tire changes, jump starts, and lock-out services.

4. Read Reviews and Testimonials

One of the best ways to determine a towing company’s reputation is by reading reviews and testimonials. Seek out feedback on Google, Yelp, and even social media. Pay special attention to the feedback regarding response time, professional attitude, and overall customer satisfaction.

5. Evaluate Their Response Time

When you are broken down on a roadside, an hour seems like the entire day. Therefore, the assessment of the company’s average response time is vital. Although it is reasonable that response times may be different because of traffic and weather conditions, knowing how long you will have to wait can help you to control your expectations.

6. Inquire About Pricing

Try to avoid surprises by agreeing on prices upfront. Though the cost might not be certain until service is rendered, a reliable company will guarantee clear pricing or ballpark estimate. Inquire about any additional charges like mileage fees or after-hour rates.

7. Proximity and scope of coverage

The location of a tow truck company has a great influence on the response time. Think about picking a service that has a presence near your most frequent routes or one that covers a wide area so that they can get to you wherever you are in Calgary.

8. Personal Recommendations

Word of mouth publicity from friends and family is very significant. Inquire around for firsthand experiences; there might be someone in your social circle who has used a towing service in Calgary and can give you the insight.


Choosing the best towing company in Calgary is not a difficult thing to do. By sticking to these pointers and doing some homework you can settle on a dependable service which caters for your needs while on the way. Keep in mind that planning should precede action, instead of searching for towing company when in emergency.

Frequently Asked Questions (FAQ)

Q: Can I choose my own towing company if my car breaks down?

A: Yes, you typically have the right to request a specific towing company. However, if you’re involved in an accident, local law enforcement might call their preferred service to clear the road promptly.

Q: How do I know if a towing company is reputable?

A: Check for proper licensing and insurance, read online reviews, and ask for personal recommendations.

Q: What should I do while waiting for a tow truck?

A: Ensure your vehicle is safely out of traffic if possible, turn on your hazard lights, and wait in a secure location.

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