Privacy Policy for IronThistle Fitness
At IronThistle Fitness, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our services, including personal training, group fitness classes, nutrition coaching, wellness workshops, and physiotherapy support.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes information you provide directly to us when you sign up for services, make a purchase, or communicate with us. This may include your name, address, email address, phone number, date of birth, and payment information.
- Health and Fitness Information: To provide tailored fitness and wellness services, we may collect information regarding your health status, fitness goals, medical history (e.g., injuries, conditions), dietary preferences, and progress tracking. This sensitive information is collected with your explicit consent.
- Usage Data: We may automatically collect information on how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Location Data: With your consent, we may use and store information about your location to provide features of our service.
2. How We Use Your Information
IronThistle Fitness uses the collected data for various purposes:
- To provide and maintain our services.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To process transactions and manage your accounts.
- To improve and optimize our services and our online platform.
- To communicate with you, including sending service updates, promotions, and important notices.
- To respond to your inquiries and support requests.
- To detect, prevent, and address technical issues or security incidents.
- To comply with legal obligations.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), IronThistle Fitness's legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.
We may process your personal data because:
- You have given us explicit consent to do so.
- The processing is necessary for the performance of a contract with you.
- The processing is necessary for compliance with a legal obligation.
- The processing is necessary to protect your vital interests or those of another natural person.
- The processing is necessary for the legitimate interests pursued by IronThistle Fitness or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may engage third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used (e.g., payment processors, CRM systems, IT support). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If IronThistle Fitness is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Compliance: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of IronThistle Fitness, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Security of Your Data
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. IronThistle Fitness aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where IronThistle Fitness relied on your consent to process your personal information.
If you wish to exercise any of these rights, please contact us. Please note that we may ask you to verify your identity before responding to such requests.
7. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for anyone under the age of 18 (Children). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
IronThistle Fitness2847 Heatherfield Road
Suite 3B
Edinburgh, Scotland
EH12 9QW
United Kingdom